| Lengthy Savvis Network Outage Knocks
Lycos Offline
Savvis Lack of
Network Redundancy Causes Failures
(see also
Colocation Facility Ratings for the rating and reviews of this
Internet Data Center)
'It's basically a cascade of failures,' says a Lycos spokeswoman
January 02, 2007 (IDG News Service) -- A network outage at hosting
provider Savvis Inc. has knocked a number of Web sites offline,
including Web portal Lycos.com.
The outage occurred around 9 a.m. (EST) on Tuesday, when a backup
data line connecting Savvis' Boston data centers was accidentally
severed, said Kathy O'Reilly, a Lycos Inc. spokeswoman. At the time,
crews had been in the process of repairing the main line to the data
center, which was also down.
With the two data lines out of service, the entire Lycos network --
including Lycos Mail and the Tripod Web hosting service -- was
knocked off the Internet, O'Reilly said. None of the data being
stored by Lycos was affected by the incident, she added.
"It's basically a cascade of failures," she said. "Several other
companies in the Boston area have also been affected."
The Web sites of magazines CIO and CSO were also knocked offline by
the outage. (Both magazines are published by International Data
Group, which owns the IDG News Service and Computerworld.)
Savvis could not immediately confirm how many customers had been
affected by the failure. But in a statement from the company's
technical service department, sent out just before 3 p.m. (EST), the
company said that two of its data centers -- named B01 and B02 --
had been knocked offline.
"SAVVIS continues to work with the local Telco vendor and hardware
vendor to restore connectivity," the statement said. "An estimated
time of resolution is unknown at this time"
Savvis, based in Town & Country, Mo., is one of the largest hosting
providers in the U.S.
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